Privacy Policy

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 Welcome to TRUX International Inc.. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.  

We may collect personal information that you provide to us, such as:

• Name
• Email address
• Phone number
• Mailing address
• Payment information

We also collect non-personal information that cannot be used to identify you, including:

• Browser type and version
• Operating system
• IP address
• Referring website
• Browsing behavior on our site

 We use your information for the following purposes:

• To provide and manage our logistics services
• To process transactions and send confirmations
• To communicate with you about your account or our services
• To improve our website and services
• To comply with legal obligations

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers who assist us in operating our business and providing our services
• Law enforcement or regulatory agencies if required by law
• Other parties in connection with a merger, acquisition, or sale of assets

 We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. 

• Essential Cookies: Necessary for the operation of our website
• Performance Cookies: Help us understand how visitors interact with our site
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertising

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

 We implement a variety of security measures to protect your personal information. These include:

• Encryption of sensitive data
• Secure access controls
• Regular security audits and assessments

Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your information.

  We may use SMS to communicate with customers regarding orders, shipments, and inquiries. Under no circumstances will customer phone numbers be sold or rented to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

 You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Objection: You can object to the processing of your personal information under certain circumstances.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided below.

 We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. 

 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TRUX International Inc.
722-2425 Matheson Blvd. east
Mississauga, Ontario  L4W 5K4 

administration@truxint.com
800-263-8789

Effective Date: 01/01/2024